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Effective Date: 5/14/2025
At Splendor Homes, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information across our website (www.staywithsplendor.com), communications, and services (collectively, the "Services"). By using our Services, you consent to the data practices described in this Policy.
If you have any questions or concerns, please contact us at innovativesellersolutions@gmail.com.
We collect personal information in several ways, including directly from you, automatically during your use of our Services, and from third-party partners.
Contact information (e.g., name, phone number, email)
Booking details and identification for check-in
Preferences to personalize your stay (e.g., temperature, child needs)
Communication details (email, SMS, phone)
Payment info (processed by secure third-party vendors)
Job application info (if applicable)
IP address, browser type, device ID, and site usage details
Stay history and smart device usage at our properties
Security-related data (e.g., camera footage in common areas, noise sensors)
Wi-Fi access logs (for functionality and safety only)
Booking partners (e.g., Airbnb, Vrbo)
Identity and background check providers (where permitted)
Social media or third-party login providers (e.g., Google, Facebook)
Business vendors and travel agencies
We use your personal information to:
Provide and manage bookings and property access
Communicate with you regarding your stay and our services
Personalize your guest experience
Run background checks when legally required
Improve, maintain, and secure our platform and properties
Send promotional or service-related communications (with consent)
Comply with legal obligations
During public health situations (e.g., COVID-19), we may collect health-related disclosures to help protect guests and staff, in accordance with applicable laws.
We do not sell your personal information. We may share it with:
Service providers (e.g., cleaning vendors, payment processors)
Booking platforms and referral partners
Landlords or property managers (if required for access/security)
Advertising and analytics providers (with your consent where required)
Law enforcement or regulators, if legally obligated
Successors in the event of a merger or acquisition
Splendor Homes uses cookies, analytics tools (e.g., Google Analytics, Hotjar), and tracking technologies to improve performance and personalize your experience. You can control cookie preferences through your browser.
We use industry-standard safeguards to protect your information, including secure socket layer (SSL) encryption. However, no method is 100% secure, so we encourage you to reach out immediately if you suspect misuse.
Depending on your location, you may have the right to:
Access, correct, or delete your personal data
Request data portability or restrict processing
Object to marketing or withdraw consent
File a complaint with a regulatory authority
California and European Union residents have specific rights under CCPA and GDPR, which we honor where applicable.
Our services are not intended for children under 16. If we learn we’ve collected data from a minor, we’ll promptly delete it.
Your data may be processed in the U.S. or other countries. We take appropriate steps to ensure your data remains protected during international transfers.
This Privacy Policy may change from time to time. Updates will be posted on this page, and material changes will be communicated via email or site notice.
For questions, data requests, or concerns, contact:
Splendor Homes
Email: innovativesellersolutions@gmail.com
Website: www.staywithsplendor.com
Mailing Address: 3101 N. Central Ave, Ste 183 #3034, Phoenix, Arizona 85012
